If the picture works fine but the sound is gone, crackling, or only coming out of one side, the failure is usually in the speaker drivers, the audio amp board, or the eARC handshake with a soundbar. We diagnose in your living room and give you a written quote before any work begins.
Audio symptoms vary, and the fix depends on which one you’re seeing. Before our tech arrives, knowing the specifics speeds up the diagnosis.
A surprising share of “no sound” calls turn out to be settings, not hardware. Try these first.
Our tech arrives, opens the back, and runs a structured audio diagnosis: speaker continuity, audio amp output, HDMI-ARC handshake voltage, and CEC compatibility. Diagnosis takes 15–25 minutes. Speaker drivers, audio amp ICs, and capacitors are stocked on the truck for most common models. If we have the right part, we replace it on-site. If not, we order it and return to install with no additional service-call fee.
Prices include parts and labor. Final number depends on brand, size, and exact failure. We quote in writing before starting.
If your TV is over seven years old and the audio failure is on an integrated main board (not a separate audio board), we’ll honestly tell you on the phone whether the repair makes financial sense vs. just connecting a soundbar.
All major brands — Samsung, LG, Sony, TCL, Hisense, Vizio, Panasonic, Sharp, Philips, Insignia, Toshiba, Element. LED, OLED, QLED, mini-LED, plasma, 4K, 8K. From 32″ bedroom sets to 85″ home-theater displays.
In-home service across Chicago and every suburb within a 45-mile radius, including Lincoln Park, Lakeview, Wicker Park, Naperville, Oak Park, Evanston, Schaumburg, Aurora, Joliet, and every town in between. Next-day appointments are typical.